Archive for 'Tech' category

CNN International: Google & Verizon threaten to spoil the Internet party

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Dear Blackberry: it’s not you, it’s me. (And Android.)

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We’ve been together a long time. I still remember so clearly holding my shiny red Pearl in my hands for the first time. It glistened with promise, way back then. It was the summer of 2007.

I was a late adopter (to my fellow geeks, anyway) for a smartphone. For the longest time, I kept my Type-A-like behavior in the digital world in check by not having a device that I could get email on, or surf around on. Finally I caved, and I was thrilled with my little guy. It did everything I needed. A little over a year later, I decided it was time to move on to something bigger, and I bought a Blackberry Bold the day they came out in late 2008.

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Privileged voyeurism

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Today over at Gizmodo, blogger Joel Johnson posted what was intended to be encouragement and a challenge for his cohorts of the world to start following people who are different than them on Twitter: “Why I Stalk a Sexy Black Woman on Twitter (And Why You Should, Too).

Conceptually, encouraging dominant cultures to divesify is fabulous –I subscribe to the DNA model of ecosystems and social spaces, so I support it wholeheartedly. As I’ve said in my book and recent talks:

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Fast Company’s “Influence Project:” Maybe call it the “Popularity Contest” instead

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Last night I was poking around the socnets before going to bed, and saw that Beth Kanter had posted a link to Fast Company’s “Influence Project.” I’m keenly interested in ways to measure influence as part of the research fellowship I have with the Center for Social Media at American University, so naturally I was intrigued and signed up. It took me a while to suss out what they’re actually doing. While they recognize that influence isn’t about numbers of followers or fans, this is how they measure:

The scale of your influence, and therefore the size of your photo, is based on two measures.

1. The number of people who directly click on your unique URL link. This is the primary measure of your influence, pure and simple.

2. You will receive partial “credit” for subsequent clicks generated by those who register as a result of your URL. In other words, anyone who comes to the site through your link and registers for their own account will be spreading your influence while they spread theirs. That way, you get some benefit from influencing people who are influential themselves. We will give a diminishing, fractional credit (1/2, ΒΌ, 1/8 etc ) for clicks generated up to six degrees away from your original link.

Hmmmmm.

What I find problematic: It’s still in many ways a popularity contest. Someone with a lot of time on their hands could launch a campaign to focus on generating as many clicks as possible, which would certainly skew the measurements of that person’s true influence– if they’re not actively campaigning, how much are people actually clicking on their links?

Plus there’s the problem of the power law in this case–early popular adopters are going to rise to the top faster than later adopters and benefit the most from the Amway-like pyramid scheme of click benefits.

There’s no good measurement for influence right now. Part of that’s because there’s a Pandora’s box of factors to consider. I may be influential in recommending information about social networks or dog behavior, but completely ineffectual at recommending solid information on the cultures of Lower Slobbovia. Which measure of influence is important? Do we take a mean number of some kind to represent my overall influence in the world? If we did, how much weight should my recommendations on Lower Slobbovia play?

I know people are desperate to have quantitative metrics when it comes to social media, especially when thinking about ROI. I don’t want to see us falling back on paradigms that we’re used to, though, because they’re now becoming outdated and useless. Here’s a smidge of how I address this in Share This!, from the section “Avoiding the Newest Numbers Trap” in Chapter 4:

Someday, maybe even while this book is being printed, my dream of having an application that shows me “interestingness” in the social network sphere will come true. Flickr has this for photographs: There is an algorithm based on “[w]here the click-throughs are coming from; who comments on it and when; who marks it as a favorite; its tags and many more things which are constantly changing.” The best part? Interestingness itself, then, is constantly changing, based on these shifting variables, so there’s a good chance of finding both something new and something surprising when one goes spelunking through Flickr’s massive collection of interesting photos.

I’m not going to lie to you: This great shift in authority isn’t the easiest part of social networking’s brave new world to navigate. The tools give us tremendous power to change the culture around us, but they’re new, and our behavior and impressions are still based on operating within a hyper-capitalist-focused, hierarchical mindset. We have a lot of work to do on freeing our minds before the rest of our bits will follow.

Surprisingly, though, the uncertainty of the future of social networking tools is also the good news: Things are still shaking out, and we’re in a position to determine whether the reordering of authority will benefit people who previously did not have the access or the means to make their voices heard. Armed with a fundamental understanding of what’s taking place (by, ahem, reading good books on the subject), you’re primed to make the most of change.

On CNN International: Is Internet access a fundamental right?

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(Thanks to the Women’s Media Center for capturing this appearance.)

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VIDEO: PdF 2010: Can the Internet Fix Politics? Sharing Is Daring

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Read the text and see the slides at the full presentation page.

Recent media appearances

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Thanks to Facebook’s latest round of privacy silliness, I’ve had the opportunity to talk to loads of media outlets on the topic, as well as the future of social networking. Here are a few:

I spent an hour on Minnesota Public Radio’s Midmorning show, talking with host Kerri Miller and CNET’s Caroline McCarthy:

I went on CNN International and spoke with awesome host Fionnuala Sweeney:

A small case study on the secondary usefulness of Foursquare

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I hear a lot of arguments from friends about how they don’t think Foursquare could possibly be interesting or useful to their lives, and to them, I want to offer a little anecdote of awesome that just happened on my trip to San Francisco. I’m attending Web 2.0 Expo, and I started to hit the afternoon sleepytime. I pulled out my phone and went to Google Maps, found my location, and searched for “coffee.” Up came numerous cafes; the nearest was Starbucks, but I always try to find local coffee when I’m traveling. Slightly further away, past several other options, I saw Blue Bottle Cafe. I remembered from glancing at Foursquare the last few days that my friend Rod Begbie has checked into another Blue Bottle location near his office, and has remarked on how much he loves the coffee. The answer was clear.

Foursquare, in this case, doesn’t help me find my friends, or alert anyone to my whereabouts, or give me a snazzy badge. Through my ambient awareness of Rod’s check-ins, I knew where I could go to get what I needed without having to ask anyone, or pour through online reviews by strangers.

And my decaf Americano was damn good*.

*Yes, I drink decaf, even when I have the afternoon sleepies. The taste and the smell of coffee do a little bit to perk me back up. :-)

Next week: Speaking at Social Business Edge

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I’m pleased as punch to be speaking at this conference/show next week — should be a rollicking good time, with a stellar lineup of really interesting speakers. I’ll be talking about what dissent, muckraking and diversity really mean for the businesses of the future, which has been a nice challenge for me to write. Video clips will be posted once I have them!

Ignite NYC: What Would Kermit Do? [Video]

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Here’s my Ignite NYC VIII talk. If you don’t know what Ignite is: it’s a 5 minute talk, with exactly 20 PowerPoint slides, that move automatically every 15 seconds. Whee! You can also check out the slides and notes, and read all about how I prepared for the talk.