A non-fanatical beginner’s guide to Twitter

(If you’re not sure what Twitter is, or why you should consider Twittering, check out “Why Twitter, anyways?“)

Edited 1/3/2010 to include updates to Twitter interface over the past few months.
Note 11/9/2010: This was written/edited/updated before Twitter’s redesign in September 2010. I’m hoping to update certain bits in the coming months, but for now, know that some references to the interface might not make so much sense. Sorry!
Edited 4/21/2012. Phew, finally. Twitter has been changing things so often that I sort of abandoned all hope, heh. But I think I’ve caught all of the new interface references and adjusted things in this guide.
Edited 3/2014. Yeah, the madness continues! 

Thanks to a bunch of mainstream media coverage, a lot of folks around me are becoming more interested in participating in the Twitterverse. “All right, all right,” they say. “You’ve convinced me. But how do I get started?” It’s almost like walking into a giant party for the first time: You’re not sure where your friends are, the bar is on the other side of the room, and the bathrooms are anyone’s guess. Allow me to be your party guide.

Sure, sure, you could also just Google “beginner’s guide to Twitter” and read a any number of other guides that have been written. Problem is, I feel like most of them focus on two niches: how to be a fanatical Twitterer, and/or how to be a really obnoxiously popular Twitterer. What I’m aiming for here is more for people who want to experiment a little and connect with other folks on a pretty direct level. We’ll talk later about different ways you can participate, but for now, let’s just get the basics down.

Grammar and vocab

First, it’s good if you can get some of the lingo down before jumping it. Pretend you’re visiting a foreign country where you don’t speak the language– there are always a few basic phrases you want to have in your back pocket.

Finding your people

OK, you’ve got your phrasebook, now it’s time to wade in. Let’s start with the technical aspect of finding people to follow. Twitter should have taken you through a process when you signed up– where it asked you to scan your contacts or other networks that you belong to. But just in case you skipped this, I’ll show you how you can return to this screen.

On the left side of the screen, the second block down shows you suggested users to follow. Click on “Find friends” in that block.” You’ll have the option of scanning your other address books; Twitter lets you choose who you want to follow from the list of people that it finds. It also recommends that you invite everyone else not on Twitter, but you can definitely skip that. (Please — it’s considered spam!)

Finding people who might be your people

Consider looking for Twitter folk who you don’t already know, but who you might find interesting. The most effective way is often the organic way: Watch your friends’ mentions of other users you don’t know. Click on those names. Scan through their tweets. Find them interesting? Follow.

Also,  pay attention to certain hashtags on certain days, particularly #FF (which stands for Follow Friday: every Friday, people tweet lists of their favorite folks on Twitter), and others in specific topic areas, like 

Getting people to find you

“But how will others know if I’m on Twitter?”

Well, you might want to start by telling them. You could go old school and send an email to people you think might be interested, though not that many people do it. I added my Twitter page to my email signature as a subtle way of “announcing” it. Note that the people you choose to follow likely have their profiles set to get an email or other alert every time someone new follows them, so you don’t have to tell them. You can also post a note to your Facebook profile, if you have one, telling folks that you’re tweeting.

Update: Two other points made to me about making sure people can find you:

Setting your settings: web, email, phone, IM — oh my!

One of the best things about using Twitter is that it’s available from any number of devices. You can read and post on the Twitter website, sure, but you can also set up your cellphone to be able to send and receive messages — go to Settings –> Devices to see how to do that. (Update 3/2014: I don’t think many folks do this anymore, because it’s pretty overwhelming.)

You can also download any number of applications to use Twitter on your smartphone– Twitter’s own apps for each platform are excellent. The other platforms — Hootsuite, Tweetdeck, etc. — all have mobile apps, too. What’s your favorite Twitter app? Leave it in the comments.

You can also keep your tweets private. In the Settings page, at the bottom, there’s a checkbox that reads “Protect my updates.” Select this if you only want people you approve to read your updates.

Another thing to consider is that you can have your tweets also update your Facebook status. Most folks are split on whether this is a good idea or not; I’m a more the merrier kinda grrl, so mine are hooked up. You can do this by adding the Twitter app to your profile and adjusting your settings there. Or check out the Ping.fm service. This bad boy updates all of your social networks at once, using whatever type of communication you’re most comfortable with. Last, there’s another app for Facebook that lets you selectively post from Twitter– it’s conveniently called “Selective Twitter.” (Update: 3/2014: Don’t do this. Just don’t. Each platform has its own dialect and crossing the streams just makes life uncomfortable for many.)

There are also tons of applications that you can download for your computer, but that’s a whole ‘nuther post on its own. Currently, the most popular apps seem to be Tweetdeck and Hootsuite. I personally use Twitter for Mac; it’s simple, clean native interface is lovely.

But what do I say?

Well, just about anything, really. Okay, we’re probably not going to be interested in your belly button lint… but here are some methodologies you can try out:

One of the biggest things to keep in mind about Twitter is that it’s a conversation. I generally dissuade my fellow Twitter gurus from making blanket statements on how to use Twitter, but it’s clear at this point that one of the joys most everyone gets out of it is talking to one another. Reply often (remember your vocab? the @ symbol is your friend!) to your followers and people you follow. Twitter is a two way street, with many, many lanes going both directions.

Which is another thing that I want to stress: Twitter isn’t actually as much about you saying things as it is about you listening to others. It’s one of the best listening devices out there right now, and listening is something we culturally don’t do enough of. Social media are changing that.

What if I don’t like the people I’m following?

Stop following them.

No, really. If people are irritating, or tweeting so much that your stream/feed is overwhelmed and you’re missing other stuff you find more interesting, stop following those people. It’s okay. Consider adding them to a list, manually check their pages every once in a while, or friend them on Facebook to follow their updates there, if you want. Or just walk away altogether.

This is all too much!

Check out my post on Twitter overload. Also, use ManageFlitter to help you get ahold of who you’re following.

In closing, there are a few final wrap-up points:

I’d love to hear from folks who are just starting out with Twitter: Does this clear anything up for you? Did I miss anything? And you hardened veterans out there, of course feel free to leave your $.02 in the comments as well.


Next Post



Discussion

  1. 01. jackilugg

    For iPod Touch, I like free: Twitterfon and paid: Tweetie. I love the real-time nature of Twitter, but what can’t be beat is the professional learning that I’m experiencing by connecting with others in my field(s).

    I had been on Twitter a month (sparingly!) before I met Deanna and she got me to dive right in! I was scared and skeptical before I knew What The Heck Was So Great About Twitter Anyway. :-)

  2. 02. tmacentee

    Great post and lots of good information – I had so many Twitter questions from users in my group at Geneabloggers that I developed a quick reference card in PDF with hyperlinks: http://tr.im/eznq

    Cheers!

    Thomas MacEntee

  3. 03. Arlene Wszalek

    Fantastic post – well done. I will share it!

  4. 04. KarenTweet

    I like the comment about it being a conversation, I’ve been using Twitter for around a week now, and started it just to ‘try it out’ I’ve loved watching humanity unfold in the links people post and I enjoy having fun and interesting conversations with people.
    I’m also using twitterfon on my iPhone and even check links and read stories while exercising… Too convienient!

  5. 05. Janja

    Great article, very helpful. Twitter is much more intimidating than Facebook or MySpace ever was. I guess it’s the simplicity of Twitter that proves to be so confusing.

    Thanks for pointing me in the right direction!

    Janja

  6. 06. Life On The Edges

    What a great post, and a great title! It’s so difficult to find articles to send to people just getting started that aren’t all about pumping your follower count and promoting yourself.

    Twitter is different things to different people, which is what makes it so popular.

  7. 07. O.G.

    I’ve become a big fan of twitter. People tend to update more when it’s all that’s required. Here’s mine for my gaming site:

    http://twitter.com/ogmaster

  8. 08. Robnoxious

    iPhone = Twitterfon is excellent and it is free. Highly recommended.
    – Robnoxious

  9. 09. MaherLtd

    Thank you! You answered all the questions that have been simmering in the back of my head–those lingering AFTER I read through the Getting Started on Twitter.

  10. 10. Jeffrey Levy

    Very well written. I have a new guide to give to people. :)

  11. 11. Carolyn Hamilton Proctor

    A friend sent me your article, as I am new to Twitter, but I’m loving it. Thanks for your succinct insight.

    My next goal is to figure out how to blog on my new magazine website and link it all together…

    But I’m learning.

  12. 12. Kelly

    This was a very down to earth article. I found all of your tips very helpful. Wondering if you know how are people getting their background pictures to go on the whole background? Is tiling the only way to do it?

  13. 13. Susan

    I have read several “how to: Twitter articles. I consider myself probably a sophomore at Twitter right now. I loved this article because it gave me the true basic I need to know and remember.

  14. 14. Jenni Prokopy

    what a terrific rundown. i’m sharing it with my business collective here in chicago; lots of newbies will appreciate the step-by-step approach. thanks deanna! you rock, as usual!

  15. 15. Linda Joyce Hayden

    Loved it…will share it and return often
    Thanks
    @GlitterLitter

  16. 16. jassprincess

    hey thanks 4 d guide

  17. 17. Suzy Schwarz

    Deanne,thanks for this article. I’m new to Twitter and was feeling a little overwhelmed. It answered a lot of the questions I had, especially the one about the #hashtags.

  18. 18. Lisa Weber

    Great article. Would be old to include some reference to including tiny links.

  19. 19. Lisa Weber

    I meant “good,” not “old,” in my previous post. Sorry!

  20. 20. Nancy Gershman

    Let’s say I wanted to start a revolution. I want to put a question out there that goes to all artists in healthcare about the difference between the Prescriptive Artists and Expressive Arts Therapists. The crux is: I’m known but not a celeb in my field. So will my success in reaching potential Followers be contingent upon these artists searching for keywords like “expressive arts” or “art therapist” on Twitter? How can I ensure that my intended audience hears my tweet? (thanks in advance, Deanna)

  21. 21. angeljoy

    This post was very helpful. Thanks so much!

  22. 22. margot berwin

    I have a dumb newbie question. If I search and then go to a group on twitter, like “books” and i send a tweet, will the people in that groupn recieve it even if they aren’t in my own address book or twitter list?
    thanks!

  23. 23. deanna zandt

    Hi Margot — I’m not sure what you’re asking about groups, cuz Twitter doesn’t have them yet. The only people that will see your tweet are:
    — people that follow you
    — people whose screennames you include, e.g., @randomdeanna

  24. 24. Gavivi›elanger

    yea on the nose Work :D …;)

  25. 25. Robert

    Great reading and to the point. Some of the Twitter advice is so overly complicated and get’s too technical, but Deanna’s info here is just what I needed to review and digest even though I know Twitter pretty much it’s good to see the pieces I leave out like RT’ing and so on.

  26. 26. Julia

    I really like your guide, especially the explanation of hashtags. A few things I would love to see added to it:

    REPLIES:

    A REPLY is any tweet that begins with a @username, whether you directly type in their name or whether you click on the arrow next to one of their tweets.

    When you click the arrow next to their tweet, it will create a link to that tweet under your reply. So if someone replies to you and they say “I totally agree with you” and you have no idea what they’re talking about, click the link under their reply.

    WHO SEES REPLIES?

    The only people who would see the following REPLY:
    @feliciaday you were awesome in Epitath One!

    a) @feliciaday
    b) people who are following both you AND @feliciaday
    c) people who are at your twitter homepage

    For it to be a TWEET and NOT a REPLY, simply put a single character in front of the @username, such as a period or an exclamation.

    REPLY when you don’t want to clutter up your friend feed:
    @feliciaday you were awesome in Epitath one!

    TWEET when you want everyone to read it:
    .@feliciaday is amazing in Epitath one! Watch it!

  27. 27. Marcia G. Yerman

    HI Deanna,

    Glad to see that your book is coming out soon. Congrats!

    If you can have your publisher send me a reviewer’s copy,
    I will include this in a piece that I am doing about “new media books.” They can contact me at mgyerman@verizon.net

    Best,
    Marcia

  28. 28. Jen L.

    I just joined Twitter yesterday, and this just helped me tremendously. Thank you!!

  29. 29. Alyssa

    On Twitter, I keep seeing the symbols after a tweet. What does it mean? I was told that when <<<<< is applied, it can be referring to "pointing" or adding emphasis or someone's reply to a previous tweet. But indivially at the end of messages, I am confused.


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